STANDARD ONE WEEK TURNAROUND FOR ALL ORDERS

FAQ's

Where are you located?

We work out of a studio in Bayswater and are currently only open by appointment

 

What are your delivery fees?

Our delivery fees are based off a distance from our Bayswater location and they are as follows:

From 0-15kms: $30

Between 15-30kms: $45

For all other distances, please get in touch via contact form or email. We only offer delivery further than 30kms, for weddings and larger orders requiring setup. 

Why is there a 2 week lead time on all items?

We have limited staff who do everything at Hey Butter - admin, baking, decorating, deliveries and supply shopping (just to name a few things!) and who also have families and social lives. Unfortunately this is the nature of small business. 

If you need something sooner than our 2-week turnaround, please get in touch and we'll see what we can do!